Jakarta - get out that 25 million more in the Indonesian telecommunications customer data has been leaked and sold to various business interests. Is there really a mafia practices database that play here? Allegations that arise and then be a question many people since the Indonesian Telecommunications Regulatory Body (BRTI) found the report and irregularities that occurred over customer data leakage. Although this report is being investigated BRTI, but the root of the leak seems to still be hard to find - though not impossible. Therefore, leaking of customer data, not this time it just happened. However, the effort remains to be done. Later, allegations also arose from the Indonesian Consumers Foundation (YLKI) that there are unscrupulous operators who play here. But the news was immediately rebuffed by the operators. For according to the operator, the confidentiality of customer data is confidential. "All customer data is confidential and protected Telecommunications Act No. 36/1999. So it is not possible operators dare to do that," said Anita Avianty, head of Corporate Communication Cell Phones Natrindo (Axis) to ITGazine, Tuesday (01/25/2011) . Related to the alleged unscrupulous operators who play, Anita did not deny it could happen, but his chances could say almost nothing. "Small possibility that the Axis. First, the number of customer is still relatively small. Second, from 9 million subscribers we are the majority of his pre-paid." "Well, usually more banks see postpaid subscribers, because there must have ID cards and the other, so the data is more reliable. The Axis postpaid subscribers is much smaller than the number of prepaid customers, so insignificant in number," explained Anita. Axis that offers cheap SMS service with inter-operator SMS bonus of up to 10 thousand SMS, was accused of indirectly by other operators as one of the ringleader of the emergence of cases of spam SMS banking and credit without collateral (KTA). Anita Axis blamed himself did not accept one-sided. "What happened Axis card may have used some to offer banking services. But for customers who like the Axis act decisively, to blocking," he said. Axis addition, other operators are also heavily cross-operator SMS offers a program with a number that is unsparing Hutchison CP Telecom Indonesia (Tri). Bonuses are offered to 100 thousand SMS. But Tri certainly also do not want to blame about the case of leakage of customer data. "Leakage of data that could be from anywhere, very difficult on-track and not entirely the responsibility of the operator. And it's not fair that the responsibility of the operator," said Hiro Whardana, Deputy GM Product Innovation Tri. He said customers could have suffered from leakage of data from various processes that occur. For example, when registering for the services such as car repair shop, in hotels, restaurants, and other. "All are now asking an average number that can be reached," said Hiro. "Or leak into each other 'agents' credit card sales," duganya. He also emphasized that the operators have not ever give your phone number if there are data companies that want to buy SMS broadcast service from Tri. "All that data is data from parties who want to use broadcast services," he said. Hiro also thinks, that to be seen from this case is, "most of it from the KTA SMS long numbers, rather than masking or special shortcode number." "This means there are parties who do have a database of phone numbers, a source of nowhere, and then sends itself well to applications using a GSM modem or phone them," he thought. He also asserted, the operators themselves would be very difficult to block these long numbers for two reasons. "First, we did not check the contents of the SMS one by one as they are part of privacy of customers. Second, the long number is doing his duty as a customer, to buy credits and starter pack." "If we block a lot of customers who send an SMS once every day, it could be that is the end users to send SMS to many other users," said Hiro. So if not the operator, who presumably could divulge confidential customer data?
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